terms and conditions

terms and conditions

Pay a deposit of 100% of 1 night now to guarantee your reservation. The rest will be charged at the hotel.
This reservation cannot be cancelled nor modified.
In case of no-show, a penalty of 1 night will apply.
Terms & Conditions
01) Rates are quoted in Malaysia Ringgit (MYR).
02) Early check-in & late check-out subject to availability.
03) Check-in time : 3.00pm and Check-out time: 12.00 noon
04) Exchange rates for information only.
05) If you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation. This can be done by visiting www.hoteldelaferns.com.my
06) If you wish to cancel an existing reservation, simply click on www.hoteldelaferns.com.my
07) Please do not hesitate to contact us at the following e-mail address at enquiry@hoteldelaferns.com.my
08) DEPOSIT : 100 percent of the first night will be charged at least 3 days prior to arrival and non refundable.
09) All request is subject to availability upon arrival

Cancellation Policy / NO-SHOW Policy
01) Cancellation with notice by email more than 72 Hours prior to arrival no charges.
02) In case of cancellation less than 72 hours prior to arrival or in case of a No-Show, One Night-stay per room will be charged on your credit card.
03) No refund for un-utilized services included in the package or for early check out and no-show.

Child Policy
01) Please note that children aged 12 and older are charged the adult rate. Please include them in the number entered in the No. of Adults box.
02) Child below 3yrs old stay complimentary sharing existing bedding including breakfast.
03) Child aged from 4 – 11yrs old will be charged MYR60.00nett sharing existing bedding not including breakfast.
04) No Extra Bed is provided in this hotel.

  • Batu 39 Jalan Besar
    39000 Tanah Rata
    Cameron Highlands
  • +6011 2417 9929 (9:00AM - 10:00 PM)
  • +605 491 4888
  • +605 491 5198
  • reservation@hoteldelaferns.com.my

Follow Us and Like Us